Benefits of VoIP

What is Hosted PBX and VoIP?

Hosted PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. The new hosted, or ‘cloud’, model puts the brains of your phone closet into professionally maintained data centers, transforming your communications and improving productivity -- without the need to purchase expensive, complex, and depreciating phone system software and hardware. Your service providers manage and monitor your system 24x7, allowing you to focus on work.

VoIP (Voice over Internet Protocol) refers to phone services that are accessible through a high quality broadband connection. VoIP is typically more cost-effective and scalable than traditional alternatives. With both Hosted PBX and VoIP, you and your team can work from the office or home, on the road, or through your smartphone -- all while utilizing your company’s communications solution to deliver better customer service.

Advantages of Hosted PBX and VoIP

Smaller investment upfront

With hosted PBX, you don’t need to purchase costly equipment. There’s no system to maintain, so there’s less money lost upfront.

Smaller investment over time

You’ll retain more revenue each month, making hosted PBX a long-term cost saver.


Hosted PBX is conveniently upgradable, which means you can expand your business communications without the need for constant technical support for rewiring.


Hosted PBX provides a solution for your employees who can now work from anywhere, whether they’re on their cell phones at home, or soft phones on their work computers.

Noticing a consistent theme? Cost! Traditional systems cost more upfront and over time because users are reliant on their current phone system hardware. But with hosted PBX and VoIP, you get a future-proofed phone system that continuously updates to provide an unmatched user experience.